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This two-day workshop guides your teams through the process of using design thinking to achieve more efficient, agile solutions to complex problems, especially when technology is involved.   

Workshop: Design Thinking for Products & Tech

This workshop offers an in-depth exploration of Design Thinking, tailored specifically for tackling complex, enterprise-scale technology challenges. Participants will gain a deep understanding of the Design Thinking process, emphasizing a human-centered approach to innovation. The course is structured to enhance participants' problem-solving skills, focusing on empathy, iterative development, and agile methodologies. Attendees will learn to apply these principles in real-world scenarios, making them well-equipped to drive creative solutions in technology-heavy systems like AI, data analytics, and software products.

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Throughout the workshop, each group will be working on a specific technology problem. The exercises will enable them to progressively elaborate on their design problem, process, tool usage, solution candidates, and a plan to test and obtain feedback on them. This hands-on approach not only solidifies the learning but also simulates real-world application of design thinking in enterprise-scale technology environments.

Workshop Agenda

 

This workshop is perfect for individuals in roles related to AI, technology development, product management, and UX/UI design, and for anyone interested in improving their problem-solving skills in a high-tech environment. Attendees will leave with a strong foundation in Design Thinking and the confidence to apply these skills in their organizations.

 

1. Introduction to Design Thinking

  • Fundamental concepts and key terms

  • Importance in AI and technology solutions

  • Course goals: empathy, iterative processes, agile practices

  • Exercise: Group icebreaker - Share personal experiences with technology challenges

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2. Design Thinking Overview

  • Principles and processes

  • The role of iterative processes and agile methodologies

  • Addressing technology-heavy systems and user-centric solutions

  • Exercise: Small groups discuss and list common misconceptions about design thinking in tech

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3. Empathy & Human-Centered Design

  • Understanding end-user needs and behaviors

  • Integrating user feedback into the design process

  • Developing empathy maps to visualize user needs

  • Exercise: Role-play interviews to gather user insights

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4. Defining Problems & Design Challenges

  • Distinguishing symptoms, problems, and root causes

  • Techniques for clear problem definition

  • Crafting problem statements and how to refine them

  • Exercise: Workshop groups identify and define a real-world tech problem

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5. Ideation and Creative Problem-Solving

  • Techniques for generating innovative ideas

  • Encouraging creativity and out-of-the-box thinking

  • Ideation techniques like SCAMPER, Mind Mapping

  • Exercise: Brainstorming session using the "How Might We" (HMW) method

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6. Prototyping and Rapid Development

  • Agile practices for developing prototypes

  • Learning from iterative testing and feedback

  • Prototyping tools and materials, importance of quick iterations

  • Exercise: Develop low-fidelity prototypes for one of the brainstormed solutions

 

Testing & Iterating Solutions

  • Evaluating solutions in real-world scenarios

  • Fine-tuning based on user feedback and testing results

  • Learning to iterate based on feedback and test results

  • Exercise: Conducting usability testing on prototypes

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Design Thinking at Scale

  • Applying design thinking principles in large, complex organizations

  • Overcoming bureaucratic and structural challenges

  • Group Discussion: Share experiences and strategies for implementing design thinking in large organizations

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Conclusion and Final Assessment

  • Recap of key concepts and methodologies

  • Assessment to gauge understanding and application of course material

  • Final Group Exercise: Present a comprehensive design thinking project from problem identification to prototyping and testing plans

Get more info:

If you'd like us to get in touch with you, tell us your name and how to reach you. You will not be added to any marketing lists. You can also just go ahead and book a 30-minute discovery conversation for free. 

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